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Before the ambulance arrives:

These are just a few things that will help us after you have called 911.

- Stay calm. Help is on the way.

- Make the patient as comfortable as possible.

- Turn on the lights... Outside to make it easier to find your house, and inside so we can better see the patient and anything that might harm us.

- Gather medications. Making a list or gathering the meds the patient is taking will save time when responders arrive and also help us in our initial assesment. Click here to download a medication form to fill out and keep near your medicine.

- Move furniture so EMS responders have easy access to the patient. Putting pets, especially agressive dogs, behind a closed door is also a big help!

- Remember when... the symptoms started, the patient lost consciousness, etc. How long ago did the patient have surgery, a stroke, a heart attack? etc. Those are all things the responders are going to ask when they arrive.

Know the symptoms

Heart Attack

- Tightness or pain in chest

- Burning sensation in chest or throat

- Pain in left arm, across shoulders, jaw or neck

- Shortness of breath

- May come and go with activity


Stroke

- Weakness or numbness of the face, arm, leg, or one side of the body

- Blurred vision, usually in one eye

- Difficulty speaking or understanding conversation

- Dizziness or loss of ballance

- Sudden severe headache

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